| About Us Want a Bed and Bedlinen Direct are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Bedlinen Direct/Want A Bed Ltd 87 Riverside Drive Stoneclough Radcliffe M26 1HY Tel: 01204 457 968 sales@wantabed.co.uk sales@bedlinendirect.co.uk (this is our office address only, please see below for returns policy) Our mission is to provide our customers with top quality products at highly competitive prices whilst providing excellent customer service. We pride ourselves on the high standard of customer service given by our dedicated team. We are not commission based so there is never the hard sell. We want to provide you the customer with the best advice not attempt to sell the most expensive option. All of our beds, bedsteads and mattresses are made to order and delivered direct from factories here in the UK. This cuts out the high street and gives you the low prices you deserve |
APPLICATION OF CONDITIONS Unless otherwise agreed in writing, these Conditions shall apply to the exclusion of any other terms and conditions. Each Order that you place shall be deemed to be an offer by you to purchase the Goods from Want A Bed subject to these conditions. Each Order that you place shall be deemed to be accepted by Want a Bed (and there will be no binding contract between Want a Bed and yourself) until we issue a confirmation to you or (if earlier) we deliver the goods to you. If, for any reason, we do not accept your Order we will advise you as soon as practicable (and there will be no binding contract between us). You must ensure that: 1: the details you provide in the Order are complete and accurate; and 2: you provide us with all the necessary information relating to the supply of the Goods within a sufficient time to enable us to perform the Contract in accordance with these Conditions. BASIS OF SALE 1: We shall sell and you shall buy the goods in accordance with the Confirmation 2: The description of the goods shall be set out in writing in the confirmation. 3: Any item that is not a bed (such as lamps, headboards or tables) that appears in any photograph or illustration on this site or in our brochures will not form part of this Contract. Such information is for illustration purposes only, and may not be comprise part of the Goods. 4: Any specifications or advertising issued by us and any descriptions or illustrations contained within our website or brochures will not form part of this Contract. Such information is by way of guidance or illustration only, and may not bear any relationship with the Goods. 5: Any typographical, clerical or other error made on our website, in the Confirmation on our invoice to you, in our price list or any brochures or any documentation issued by us shall be subject to correction without any liability on the part of Want a Bed.
|
| Shipping And Handling LIMITATION ON LIABILITY 1: Subject as expressly provided in these Conditions, and except where the Goods are sold to a person dealing as a “consumer” within the meaning of the Unfair Contract Terms Act 1977, all warranties, conditions and other terms implied by statute or common law are excluded to the fullest extent permitted by law. 2: Where the Goods are sold under a “consumer transaction” as defined by the Consumer Transactions (Restrictions on Statements) Order 1976, the statutory rights of the Buyer are not affected by these Conditions. 3: Nothing in these Conditions excludes or limits our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation. 4.1: Our total liability in corntract, tort (including negligence or breech of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Contract shall be limited to Contract Price; and 4.2: We shall not be liable to you for any indirect or consequential loss or damage (whatever the loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract. FORCE MAJEURE 1: Want a Bed shall not be liable to you or be deemed to be in breech of the Contract by reason of any delay in performing, or any failure to perform any of Want a Bed's obligations relating to the Contract, if the delay or failure was due to any cause beyond Want a Bed's reasonable control including, without limitation: 1.1 Acts of God, fire, explosion, epidemic or flood; 1.2 War or national emergency; 1.3 Riot, civil commotion, lock-outs, strikes or other labour disputes (whether or not relating to either party's workforce); 1.4: Restraint or delays affecting carriers or inability or delay in obtaining supplies of adequate suitable materials; 1.5: import or export regulations or embargoes (including the failure of the Company's suppliers to obtain any necessary export permits, licences or other authorisations); 1.6 Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority. 2 Provided that, if any event referred to in clause 1 continues for a period in excess of 30 days, you shall be entitled to give us notice in writing to terminate the Contract. |
| Delivery Schedule DELIVERY All delivery charges displayed on our web site are guide lines. Final delivery charges will be confirmed before dispatch and process of order 1: Unless otherwise agreed in writing by you and Want a Bed, the delivery of the Goods will take place: 1.1: At the address you have specified in the Order (if the goods are to be delivered to another address other than the registered cardholders address, proof of address will be required); andif the goods are to be delivered to another address other than the registerred cardholders address, proof of address will be required 1.2: within 30 days after the day on which Want a Bed receive the goods from our suppliers. 2: Provided that we deliver the Goods at the address you have specified in the Order (or any other address agreed by us in writing) then the Goods will be deemed to have been delivered and Want a Bed will not be liable to you for non-delivery of the Goods. We do not have to satisfy ourselves that the person who accepts delivery at the given address is you (or authorised by you to accept delivery of the Goods). 3: If the Goods you have ordered are not available or discontinued we are unable to deliver them to you within the 60 days (or any other time limit agreed by the parties) we shall: 3.1: Inform you of this; 3.2: Cancel the Contract 3.3: Reimburse any sum you have paid (or which has been paid on your behalf) under the Contract to the person by whom payment was made no later than 60 days after the due date for delivery of the Goods under the Contract. 4: Any dates and times quoted for delivery of the Goods are approximate only. The Goods may be delivered to you in advance of any quoted date upon giving you reasonable written notice. 5: Want a Bed will not be liable to you for any direct, indirect or consequential loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by our negligence). 6: Any liability of Want a Bed for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time or issuing a credit note at the pro rata Contract rate against any invoice raised for such Goods. 7: The quantity or content of any consignment of Goods as recorded by Want a Bed upon despatch from the Address shall be conclusive evidence of the quantity or content received by you on delivery unless you can provide conclusive evidence proving the contrary. 8: We reserve the right to suspend future deliveries of Goods and cancel any Contracts with you and your right to possession of the Goods shall terminate immediately if you: 8.1: Have a bankrupsy order made against you or make an arrangement or composition with your creditors; 8.2: Conviene a meeting of creditors or enters into liquidation (whether voluntary or compulsory), except a solvent voluntary liquidation for the purposes only of reconstruction or amalgamation. 8.3: Have a receiver and / or administrator or administrative receiver appointed of its undertaking or any part thereof. 8.4: Pass a resolution or you are served with a petition for the winding up of for the granting of an administration order in respect of you. 8.5: Have proceedings issued against you in relation to your insolvency or potential insolvency 8.6: Suffer or allow any execution to be levied on your property or obtained against you. 8.7: Fail to observe / perform any of your obligations under the Contract or any other contract between Want a Bed and yourself. 8.8: Are unable to pay any debts within the meaning of section 123 of the Insolvency Act 1986. 8.9: Cease to trade; or 8.10: Encumber or in any way charge any of the Goods. 8.11: Goods delivered by Want a Bed or by a third party contracted to undertake delivery on our behalf to you are delivered only to inside the customer's doorstep. If the customer requests that the bed is taken upstairs and any damage to fixtures, fittings (such as lampshades, tables etc.) or the structure of the house i.e. plasterwork or brickwork occurs, the customer undertakes not to hold Want a Bed, it's employees or sub-contractors responsible for any such damage should it occur. Such an action is undertaken solely on the individual customer's own responsibility. RISK AND TITLE 1: The Goods shall be at your risk from the time of delivery at the Delivery Place and if you wrongfully fail to take delivery of the Goods, then risk of the Goods shall pass to you at the time when we tendered delivery of the Goods. 2: Despite delivery and the passing of risk, ownership in the Goods shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of: 2.1: The Goods; and 2.2: All other sums which are or which become due to us from you on any account. 3: Until ownership of the Goods are passed to you, you must: 3.1: Hold the Goods on a fiduciary basis as our bailee 3.2: Store of hold the Goods (at no cost to us) separately from all of your other Goods or those of any third party in such a way that the Goods remain readily identifiable as Want a Bed's property. 3.3: Not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods and 3.4: Maintain the Goods in a satisfactory condition and take reasonable care of them. 3.5: Keep the Goods insured on our behalf for their full price against all risks to our reasonable satisfaction and upon request from us you shall produce the policy of insurance to us and 3.6: Hold the proceeds of the insurance referred to in condition 8.3.5 on trust for Want a Bed and not mix them with any other money, nor pay the proceeds into an overdrawn bank account. 4: You may not use or resell the Goods before ownership has passed. 5: We shall be entitled to recover payment from you for the Goods notwithstanding that ownership of any of the Goods has not passed from us. 6: You grant us and our agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where your right to possession has terminated, to recover them, and to use reasonable force in doing so. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK, 17.5% VAT is included in the price you see on our website. |
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We use PAYPAL as our crecit card merchant facility for your complete peace of mind.
|
| Guarantee WARRANTIES 1: We will endeavour to transfer to you the benefit of any manufacturer's warranty or guarantee given to us. 2: Subject to the conditions set out below, we warrant that the Goods will correspond with their specification at the time of delivery and will be free from defects in quality, material workmanship and condition for a period of 12 months from delivery. 3: We shall not be liable for a breech of any of the warranty unless: A: You give us written notice of the defect within 7 days of the time you discover or ought to have discovered the defect; and B: We are given reasonable opportunity after receiving your notice of defect to examine the Goods in question and you (if asked by us to do so) shall return the Goods to the Address at our Cost for the examination to take place there. 4: We shall not be liable for a breech of the warranty if: A: You make any further use of such Goods after giving notice of the defect to us B: The defect arises as a result of fair wear and tear, wilful damage, negligence, misuse, abnormal working conditions or your failure to follow our oral or written instructions as to the storage or use of the Goods. C: You alter or repair such Goods without our prior written consent; or D: You have not paid the Contract Price for the Goods by the Payment Date. 5: If any of the Goods do not conform with any of the warranty then within 30 days of us examining the defective Goods, we shall (at our option): A;Repair or replace such Goods (or the defective part) free of charge; or B: Refund the price of such Goods (or a proportionate part of the price) provided that you deliver up the Goods for collection (or, if we so request and at our expense you return the Goods of the part of such Goods which is defective to us at the Address). 6:If we comply, we shall have no further liability for a breech of any of the warranty in respect of such Goods. |
| Reaching Us sales@wantabed.co.uk or sales@bedlinendirect.co.uk |
| Privacy Policy PRIVACY AND SECURITY POLICY 1: You may visit this website and access the public information while remaining anonymous and not revealing any personal information. 2: We may record details of the domains from which users visit this site and analysise the data to assess trends, statistics and customer's needs. Information and data may be automatically collected through cookies. Users should familiarise themselves with the operation of cookies. Most browsers are initially set up to accept cookies. If you prefer you can set yours to refuse cookies. 3: If you wish to make an online purchase from us, then you will be required to provide certain personal information as a prerequisite of being able to place an Order. We will only ask you for as much information as we need to process your order and perform the Contract. That information will be: A: Retained by Want a Bed and Bedlinen Direct for as long as it is needed to perform the Contract; and B:Kept secure in accordance with the requirements of the Data Protection Act 1998 (as amended). C: We shall not transfer any of your information outside of the European Economic Union. D: You may contact us at any time for access to your information in order to ensure that the information is correct and up to date. 4: At the time of placing your Order you may give your consent to us: A: To contact you by electronic mail in relation to the supply of the Goods. B: To provide you with details of products which we consider to be of interest to you. If you do not give your consent, then we will not send you any such information. If at any time you wish to withdraw your consent, you should notify us immediately in writing. 6: In accordance with our security policy, we shall use our reasonable endeavours to ensure that: A: Our ordering system is on a secure server and is encrypted to prevent any security breech; B: Any information you send to us (personal information or credit card details) is kept secure and cannot be intercepted by a third party; and C: Any equipment at our Address is kept secure to avoid any tampering or unauthorized use of your information. |
| Returns Policy BUYER'S RIGHT TO CANCEL THE CONTRACT We must have 48 Hours notice of any return via email so we can decide which address to use for the return. This is due to us using third party warehousing for different products. 1: You may cancel the Contract at any time during the Cancellation Period by giving us written notice. 2: If you do not cancel the Contract in accordance with out terms, you shall be deemed to have accepted the Goods (except any manufacturing faults) and will not be able to return the Goods to us. IF THE BUYER CANCELS THE CONTRACT 1: Subject to our terms, if we have delivered the Goods to you but you want to cancel the Contract, then you must retain possession and take good care of the Goods until you send your cancellation notice to us. The goods cannot be used. 2: If you cancel the contract before or after the goods are delivered there will be an administration charge of £20, which will be deducted from your reimbursement 3: If you cancel the Contract after the goods are delivered then: A: You must retain possession of the Goods and take good care of them until such time as we collect them from you. B:You must make the Goods available and accessible for collection in the original packaging and the original, unassembled condition in which you received it, by us at a time when we will arrange with you and confirm with you. C: We shall reimburse you any money that you have paid (by cash, cheque, or credit card) minus our collection charge of £70 under the contract to the person by whom payment was made as soon as practicable 4: Once you cancel the Contract: A: You must give the Goods back to us (and keep the Goods in your possession and take good care of them until such time as we collect them from you); B: We shall collect the Goods from your premises (being the premises that you have specified to us in your cancellation notice) as soon as practicable.; C: Within 60 days of receiving your cancellation notice, we will send you a request to deliver up the Goods to us (this request may be given to you at the time we collect the Goods from you). 5: You unreasonably refuse or fail to comply with our request, then you must continue to keep the Goods and take good care of them until such time as you give the Goods back to us. 6: We prefer to collect the Goods back from you when you cancel the Contract. If, however, you decide to deliver the Goods back to us yourself then you must: A: Deliver the Goods to our address, we will specify which address to you at the time of cancellation. B: Take good care to ensure that the Goods are not damaged in transit; and C: Pay any costs of delivery or our collection D: Goods cannot be returned if the customer has unpackaged, assembled or used the goods. E: If you give the Goods back to us and they are damaged (and the damage is not the result of our actions or negligence) then you must pay what we consider to be a reasonable amount for the damage. That amount will not exceed the price for the Goods. We will issue you with an invoice for the damage and you must pay that invoice on the date specified in the invoice (or if no date is specified, then 21 days from the date of the invoice). You must pay for the damage out of the money that we are required to reimburse to you. SPECIAL SIZE TAILOR MADE PRODUCTS. Once an order has been received and payment taken for special sizes we do not refund for cancellations.
|